Whether you are choosing your first katana, tracking an order, or asking how to oil a blade properly, there is a person at the workshop happy to help. We would rather have a real conversation than push a sale.
How to reach us
The fastest way to get in touch is the contact form below — send it with as much detail as you can (your order number, if you have one, and a photo for anything you want us to see). You can also email us directly using the address shown on this page. Either route reaches the same small team.
Response time
We typically reply within one to two business days. During busy periods it may take a little longer, but every message is read by someone who knows the blades, not a script. If your question is about a parcel on its way, having your order number and tracking link to hand helps us answer faster — see our shipping information for what to expect in transit.
Trade & wholesale enquiries
If you run a dojo, a store, or you resell blades and want to talk volume, custom mounting, or opening an account, you are in good company — head to our wholesale and B2B page for how partnerships work and the best way to start that conversation. For everything else, the form on this page is the place to begin.